Terms of use
Last updated: 10 November 2026
Manganiz is a Bangladesh-based marketplace where you can sell, exchange or buy second-hand phones. These terms explain how that works. By creating an account or placing a request or order, you agree to them and to our privacy policy.
1. Your account
You need to be 18 or older to use Manganiz. Please use your real name and a mobile number we can reach you on, and keep your password to yourself. You can delete your account at any time from your profile.
2. Selling a phone
The AI price check is an estimate based on the details and answers you give us — it's not a final offer. Once your phone reaches us, our team inspects it and confirms the final price. If you accept, we pay you. If you don't, you can cancel and we'll send the phone back.
3. Only sell phones you own
You must be the lawful owner of any phone you sell or exchange. We don't accept stolen phones, and if we have reason to believe a phone is stolen, we may hold it and report it to the police.
4. Wipe your phone first
Before sending us a phone, back up your data, sign out of every account (Google, iCloud, Samsung and so on) and factory reset it. We can't be responsible for anything left on it.
5. Buying a phone
Every phone we sell has been inspected by our team, and its condition is described on the product page. Prices are in taka. The delivery fee is shown before you confirm the order. You can pay cash on delivery, or online where that option is shown. You can return a phone within 3 days of delivery, in the condition you received it.
6. Exchanging a phone
In an exchange, we inspect your old phone, confirm its value and take it off the price of the phone you're buying — you pay the difference. If the confirmed value is lower than the estimate, you can accept it or cancel the exchange.
7. Things not to do
Don't give false information, try to sell stolen or fake phones, or misuse the website (for example by scraping it or trying to break it). We may close accounts that do.
8. Our responsibility
We do our best to describe phones accurately and handle them with care. If something goes wrong with a sale, order or exchange, our responsibility is limited to the amount paid for it. This doesn't affect your rights under Bangladeshi consumer law.
9. Changes
We may update these terms as the service changes; the date at the top shows the latest version. These terms are governed by the laws of Bangladesh.
10. Contact us
Questions about this page or your data? Email rafi.cse.ahmed@gmail.com, or call or WhatsApp +880 1334-292754. We're based in Bangladesh.